Guest expectations are higher than ever before, so making a positive, memorable impression during their stay is vital for obtaining rebookings. In this workshop, we’ll provide actionable tips to help guests remember your brand (even when you’re not onsite), earn more revenue from each stay (without putting additional burden on your staff), build partnerships with vocal brand fans within your local community, and even attract new homeowners to join your rental inventory.
Just what is it that makes some Short-Term Rental managers more effective than others? Sure, having the right skills and experience is important, but being able to consistently manage a portfolio effectively, acquire and retain more owners, and be a top performer in your market goes beyond that. In this fireside chat with Mark Bastin from Yonder, Ryan Saylor, Revenue Management, and Lindsey Meszaros, Sales Manager from Beyond (formerly Beyond Pricing), we will talk about how to leverage technology and insights to manage your portfolio effectively: Manage the health and performance of your entire portfolio • Understand how you are performing against market data • Take actions based on those data & insights
The rocket fuel your marketing needs is here! Rental Insights is the tool you have been asking for – target guests, properties, and markets with laser precision. Join Lynell Eaddy Gordon, CEO of LSI Tools, for an interactive session where we will learn how to use this new Business Intelligence Tool. In this session: how to use data to improve overall business health • how to use data to market to homeowners • how to use data to create precise guest marketing that really converts
PointCentral Speaker: Scott Collins • Attendees will be able to learn more about proptech/smart home as it relates to access controls and energy management. The goal of the conversation is to become a more efficient property manager and provide owners with increased asset protection, awareness, and ROI. Scott will lead a discussion on how to effectively streamline turn days with technology and also touch on the importance of enhancing the guest experience so they will come back to your properties.
Improve guest satisfaction, earn revenue and help protect and grow your business. In this session, you’ll learn about the ways travel insurance and damage protection can help you and your guests. We’ll explore our regional solutions for coastal and mountain properties, how to get started with Generali Global Assistance and even touch on what it means to travel responsibly, discussing the different ways travel benefits communities around the world.