Schedule
A Advanced I Intermediate B Beginner V Vendor Presentation IN Industry Presentation
Day 2 – Tuesday September 11th – Conference Sessions |
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|---|---|---|---|---|---|---|---|---|---|
| Tracks | Track 1
Maximizing Revenue
|
Track 2
Maximize Efficiency
|
Track 3
Maximize Your Knowledge
|
Track 4
Maximize Your Brand
|
Track 5
Maximize Your Accounting Expertise
|
Track 6
RiseUp with Your Peers (Panels & Roundtables)
|
Track 7
RiseUp with Your Partners/Industry Trends
|
Track 8
RiseUp with Your Partners/Industry Trends
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| Time | Location | Kierland 2/3/4 | TrailBlazers B | Kierland 1A | Kierland 1B | Kierland 1C | TrailBlazers A | Powell AB | Cushing AB |
| 7:00-8:00am | Breakfast (Kierland 1A/1B/1C) | ||||||||
| 8:00-9:20am | Welcome Day 2 – CEO Carlos Corzo & Keynote Speaker Jeff Evans (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) | ||||||||
| 9:30-10:10am | Session 1 | Availability Optimization | Documents System Basics | Owner Management | The Anatomy of an Effective Vacation Rental Website | Owner Expenses Flow – StreamTrust | Roundtable 1: Reputation Management w/ CMO Brett Parry | Advanced Housekeeping Functions and Procedures | How to Leverage Guest Reviews for Your Business by Steve Schwab – Casago |
| 10:15-11:00am | Exhibitor Showcase | ||||||||
| 11:00-11:40am | Session2 | Revenue Management w/ Streamline | Housekeeping Basics | Streamline University Launch | Guest Marketing with MailChimp and ConstantContact | How to get the most out of your Streamline Legacy Accounting System? | Panel Discussion 1: Maximizing Operational Efficiency | Q4 Launch – The 3 Best Investments You Can Make to Increase Revenue | Ascent – Making a Statement: A Workshop to Understand Your Payment Processing Statement and Tell if You are Being Overcharged |
| 11:45-12:30pm | Guest Speaker – Matt Landau (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) | ||||||||
| 12:30-1:30pm | Lunch – Partner Presentations will be given during lunch at 12:45 and 1pm – HomeAway™ and Abodeca (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) | ||||||||
| 1:30-2:10pm | Session 3 | Lead Management Tools to Improve Reservation Conversion | Housekeeping Linen Delivery System | Reservation Management (Modify, Cancel, Add-ons, Coupons) | Guest Reviews and Surveys | Fundamentals of StreamTrust | Roundtable 2: Revenue Management w/ Desiree Garcia and Maureen Shilling | Lynnbrook Group/Paypros – Visa’s Updated 2018 Chargeback Rules | Breezeway – The Push for Higher Quality Hospitality Service: The Next Big Opportunity for Property Managers is Here |
| 2:15-2:55pm | Session 4 | Streamshare: Maximize your Awareness | Managing Work Orders | Raising Brand (Brand Management) | Mobile App: Guest/Portal | Closing Out Your Month End (and Bank Reconciliation) with StreamTrust | Panel Discussion 2: VR Legislation | Rental Guardian – Protecting What’s Most Important About Your Vacation Rental Business, (It’s not what you think?) | Weatherby Consulting – Selling your Business for more than it’s Worth, a guide to maximizing the value of your vacation rental business |
| 3:00-3:45pm | Exhibitor Showcase | ||||||||
| 3:45-4:25pm | Session 5 | Managing Distribution of Rates and Wholesale Commissions | Raise the Bars with StreamPhone | Top Triggers Used in the System and Why | WordPress Basics & Content Management | Important Reports to Manage Your Trust – StreamTrust | Roundtable 3: What’s On Your Mind w/ Matt Landau | Vacation Rental Housekeeping Professionals (VRHP): Housekeepers – Guardians of the Brand | PointCentral – Home Automation & The Tech-Enabled VRM: Increase Operational Efficiency & Improve the Client Experience |
| 4:35-5:15pm | Session 6 | StreamSign (Electronic Signature Documents) | Top Streamline Performance Reports | 3rd Party Integrations | Mobile Apps: Maintenance, Housekeeping, and Owner | Reservation Revenue Flow – StreamTrust | Panel Discussion 3: Maximizing Occupancy and Revenue | Streamline Development Process (SCRUM) | LSI Tools – Creative Solutions for Custom Guest Leases and Owner Contracts |
| 5:30pm | Open Evening | ||||||||
| *All classes/presentations subject to change | |||||||||
A Advanced I Intermediate B Beginner V Vendor Presentation IN Industry Presentation
Day 3 – Wednesday September 12th – Conference Sessions |
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|---|---|---|---|---|---|---|---|---|---|
| Tracks | Track 1
Maximizing Revenue
|
Track 2
Maximize Efficiency
|
Track 3
Maximize Your Knowledge
|
Track 4
Maximize Your Brand
|
Track 5
Maximize Your Accounting Expertise
|
Track 6
RiseUp with Your Peers (Panels & Roundtables)
|
Track 7
RiseUp with Your Partners/Industry Trends
|
Track 8
RiseUp with Your Partners/Industry Trends
|
|
| Time | Location | Kierland 2/3/4 | TrailBlazers B | Kierland 1A | Kierland 1B | Kierland 1C | TrailBlazers A | Powell AB | Cushing AB |
| 7:00-8:00am | Breakfast (Kierland 1A/1B/1C) | ||||||||
| 8:00-9:20am | Welcome Day 3 – CMO Brett Parry, Amy Hinote – Founder of VRM Intel, & Jodi Refosco – Incoming VRMA President (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) | ||||||||
| 9:30-10:10am | Session 1 | The Anatomy of an Effective Vacation Rental Website | Strategies on Securing your Data | Managing Work Orders | Guest Reviews and Surveys | Fundamentals of StreamTrust | Roundtable 4: Dual Mission Model of Vacation Rentals w/ Amy Hinote | CSA | Generali Global Assistance – Make money and help protect your guests by selling vacation rental insurance | BookingPal – Market Disruption – Hotel Chains Entering the Vacation Rental Market |
| 10:15-11:00am | Exhibitor Showcase | ||||||||
| 11:00-11:40am | Session2 | Streamshare: Maximize Your Awareness | Housekeeping Basics | Streamline University Launch | Raising Brand (Brand Management) | Closing Out Your Month End (and Bank Reconciliation) with StreamTrust | Panel Discussion 4: Online Marketing Dos and Don’ts | VacayHomeConnect / VacayStayConnect – Hidden Sources of Revenue | Key Data Dashboard – Effective Revenue Management in the Age of Data |
| 11:45-12:30pm | Rise Up Game Time – Game of Homes (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) | ||||||||
| 12:30-1:30pm | Lunch – Partner Presentation will be given during lunch at 12:45pm (Kierland Grand Ballroom 2/3/4 Main Conference Room General Session) – Xplorie | ||||||||
| 1:30-2:10pm | Session 3 | Lead Management Tools to Improve Reservation Conversion | Advanced Housekeeping Functions & Procedures | Reservation Management (Modify, Cancel, Add-ons, Coupons) | Mobile App & Guest Portal | Transitioning to StreamTrust Accounting | Roundtable 5: What’s on your mind w/ Matt Landau | Bizcor – Top 10 Website Conversion Tactics | Vacation Rent Payment(Yapstone) – Stop Fraud to Prevent Chargebacks |
| 2:15-2:55pm | Session 4 | Revenue Management w/ Streamline | Housekeeping Linen Delivery System | Top Triggers Used in the System and Why | WordPress Basics & Content Management | Reservation Revenue Flow – StreamTrust | Panel Discussion 5: Mergers/Acquisitions | Airbnb – Boost your business with Airbnb! | VirtualKEY – Use Samsung, Amazon, and Google to Differentiate your Vacation Rental |
| 3:00-3:45pm | Exhibitor Showcase | ||||||||
| 3:45-4:25pm | Session 5 | Top Streamline Performance Reports | Streamline Development Process (SCRUM) | Mobile Apps: Maintenance, Housekeeping, and Owner | 3rd Party Integrations | Important Reports to Manage Your Trust – StreamTrust | Roundtable 6: StreamShare w/ Adam Patterson (Kabino) & Mario Man | Vacation Rental Housekeeping Professionals (VRHP): Managing the Back of the House – Stuff You Should Know | Rentals United – Advanced Growth Strategies via Hotel Sites |
| 4:35-5:15pm | Session 6 | Availability Optimization | Raise the Bars with StreamPhone | Owner Management | Guest Marketing with MailChimp and ConstantContact | Owner Expenses Flow – StreamTrust | Panel Discussion 6: Maximizing your brand and independence | OPEN Discussion on Housekeeping, Maintenance and Laundry/Linen – Join Chuck Steeg from Luxury Gulf Rentals | Paving the Future Together Thru Technology (CEO/Dev. Director) |
| 7:00-11:00pm | RiseUp Farewell Party | ||||||||
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Classes have been moved to Herberger 3 Ballroom on the lower level |
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| *All classes/presentations subject to change | |||||||||